AI Agent

Key Features For Residents & Website Visitors

  • Floating AI chatbot, Help, and FAQ

  • Context-aware page assistance

  • County-branded help experience

  • Grounded AI answers

  • FAQ access by page or section

  • Anonymous self-service support

  • No login required

  • Mobile-friendly help and chat

  • ADA/WCAG Compliant

  • Thumbs up/down response feedback

  • Consistent support across county sites

Key Features For Admins

  • Widget key and hostname controls

  • Domain, section, and page hierarchy

  • Help library management

  • FAQ library management

  • Knowledge source management

  • AI Chat session and feedback review

  • Page analytics and dashboard

  • User management

  • County branding controls

Enhance your system with an intelligent AI assistant that guides staff and the public through processes, answers questions, and provides instant access to information.

Interested in a preview?