Tourist Development Tax System

Key Features for Filers

  • Account registration and login

  • Password reset and profile management

  • Guided onboarding by filer type

  • Property registration and management

  • Parcel and address lookup assistance

  • Return filing and draft saving

  • Multi-property filing support

  • Exemption entry and validation

  • Online payments

  • Scheduled payments

  • Multi-return checkout

  • Account credit usage

  • Payment history and receipts

  • Secure messages

  • Public FAQ access

  • Integrated AI Chatbot (Spirit)

  • Embedded e-signature workflows

Key Features for Admins

  • Operations dashboard

  • Registration review queue

  • Customer account management

  • Property review and approval

  • Payment processing and correction

  • Refund management

  • Dishonored payment handling

  • Delinquent collections workflows

  • Payment plan administration

  • Compliance case management

  • Suspect-property investigations

  • Revenue distribution management

  • Daily balancing and reconciliation

  • Analytics and reporting

  • Email, SMS, and secure messaging

  • Help and FAQ management

  • Chatbot knowledge management

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Simplify Tourist Development Tax management with intuitive portals for both staff and lodging partners—designed for ease of use, cohesive communication, reliable performance, and Florida statutory compliance.

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Interested in a preview?

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